Wholesale Terms & Conditions

AGED & ORE

Wholesale Terms & Conditions

These terms and conditions (the “Agreement”) govern the wholesale relationship between the retailer (“Retailer”) and Aged & Ore, LLC (“Aged & Ore” or “A&O”) and apply to all wholesale orders placed with A&O unless otherwise agreed in writing by an authorized A&O representative. By submitting an opening order or any reorder, Retailer acknowledges and agrees to be bound by this Agreement.

1. Retailer Eligibility & Brand Alignment

Aged & Ore is a curated brand. We partner with retailers whose stores reflect the craftsmanship, quality, and lifestyle our customers expect.

To qualify for, and remain in good standing with, an A&O wholesale account, Retailer must:

•       Operate at least one (1) brick-and-mortar retail location that is open to the public during regularly posted hours.  Exceptions can be made, however any e-commerce is restricted.

•       Sell merchandise in categories complementary to A&O, which may include premium spirits accessories, men’s lifestyle, gifting, travel goods, fine cigars, hospitality, outdoor/camping, barbeque, and adjacent categories at A&O’s discretion.

•       Hold all required business licenses and a valid resale certificate or equivalent in the jurisdictions in which it operates.

 

The following are NOT eligible for a wholesale account:

•       Online retailers and pure-play e-commerce sellers.

•       Third-party marketplace sellers, drop-shippers, jobbers, liquidators, and arbitrage resellers.

•       Pop-up, market-only, or itinerant sellers without a permanent storefront.

•       Customization services

 

A&O may request photographs of the storefront, exterior, fixtures, and current merchandising, as well as a copy of the resale certificate, as part of the application or any periodic review. A&O reserves the right to approve, decline, or revoke any application or account at its sole discretion.

2. Order Minimums

•       Order Minimum: $300 net (or as stated on the current line sheet).

•       Active Account Requirement: At least one (1) qualifying reorder every twelve (12) months. Accounts that fall below this threshold may be reclassified as inactive and required to meet the opening order minimum to reactivate.

3. Pricing & Payment

•       All prices are in U.S. Dollars (USD).

•       Wholesale prices are subject to change with thirty (30) days’ written notice. Orders confirmed prior to a price change will ship at the price in effect at confirmation.

•       All opening orders must be prepaid in full prior to shipment.

•       Net 30 terms may be considered for established accounts after three (3) prepaid, on-time orders, subject to credit application and approval. A&O may withdraw terms at any time.

•       Past-due balances accrue interest at 1.5% per month (or the maximum permitted by law, if lower) and may result in account suspension.

4. Shipping & Delivery

•       Domestic orders ship via A&O’s third-party logistics partner within seven to ten (7–10) business days of payment receipt and order confirmation, subject to inventory availability.

•       Free ground freight is provided on opening orders of $1,000 net or greater (domestic, contiguous U.S. only).

•       Orders below $1,000 net are charged actual ground shipping rates calculated at fulfillment.

•       Title and risk of loss pass to Retailer once the shipment leaves A&O’s warehouse. Tracking information will be provided.

•       Customized, personalized, and co-branded orders carry separate lead times that will be communicated at order confirmation.

•       A&O is not responsible for carrier delays once the shipment is in transit.

5. Returns, Damages & Claims

•       All wholesale orders are final sale. A&O does not accept returns of unsold or unwanted goods.

•       Damages, defects, and shortages must be reported in writing to wholesale@agedandore.com within thirty (30) days of delivery, with photos of the product, packaging, and shipping label.

•       Approved claims are resolved at A&O’s discretion by replacement, credit, or refund of the affected units.

•       Glass items (including the Sip Glass and any glass component) are produced through an artisanal pressed-glass process. Minor variations in clarity, seam line, or weight are inherent to the process and are not considered defects.

6. Sales Channels & Online Restrictions

Aged & Ore intentionally maintains tight distribution to protect brand integrity, deter counterfeit and imitative products, and preserve retailer margin. Channel compliance is a material term of this Agreement.

6.1 Authorized Channels

Retailer may sell A&O products only through:

•       In-store sales at the physical brick-and-mortar location(s) listed on the approved wholesale account.

•       In-person trunk shows, in-store events, and trade shows where Retailer is the seller of record.

6.2 No Diversion

Retailer may not knowingly sell or transfer A&O products to other resellers, distributors, marketplace sellers, or any third party for the purpose of resale. If A&O identifies products supplied to Retailer being resold on a prohibited channel, Retailer’s account will be reviewed and may be suspended or terminated without prior notice.

7. Use of Brand Assets & Intellectual Property

A&O grants Retailer a non-exclusive, non-transferable, revocable, royalty-free license during the term of this Agreement to use approved A&O product images, descriptions, and the A&O name and logos solely to market authorized A&O products through approved channels.

 

Retailer may not, without prior written authorization from A&O:

•       Modify, alter, recolor, or recreate A&O logos, packaging, or product designs.

•       Use A&O trademarks, product names, or brand terms (including “Aged & Ore,” “Bottle Flight,” “Neat Traveler,” “Bottle Caddy,” and “Sip Glass”) in domain names, social handles, third-party marketplace listings, or as paid search keywords.

•       Bid on A&O brand terms in paid search engine advertising.

•       Co-brand, private-label, or otherwise repackage A&O products.

•       Make warranty, product-claim, or compatibility statements beyond those provided in A&O’s official product copy (e.g., dishwasher-safe claims, food-grade certifications, hot-beverage suitability).

 

Approved imagery, copy, and brand guidelines are available through the A&O retailer portal. Retailer-generated photography or video featuring A&O products that is intended for paid media should be submitted to A&O for review; A&O will respond within five (5) business days.

8. Territory & Exclusivity

A&O does not grant territorial or category exclusivity unless explicitly stated in a separate written agreement signed by an A&O officer.

A&O does, however, evaluate market density and existing retailer presence before approving new accounts and may decline applications in geographies it determines are well served. Retailer should not infer exclusivity from the absence of nearby authorized retailers.

9. Order Changes & Cancellations

•       Standard orders may be modified or cancelled within forty-eight (48) hours of submission, and only if production or fulfillment has not begun.

•       Customized, personalized, and co-branded orders are non-cancellable and non-refundable once artwork is approved by Retailer.

•       A&O reserves the right to allocate, limit, or back-order any item due to inventory constraints, including limits per SKU, per account, and per location. Affected Retailers will be notified in advance where reasonably practicable.

10. Customization & Co-Branded Programs

A&O offers customization on select products through its Customization & Wholesale Operations team. All custom programs require:

•       A separate written quote, approved by Retailer prior to production.

•       Artwork files in formats specified by A&O, with formal approval prior to production.

•       Compliance with minimum order quantities by SKU, colorway, and imprint.

•       Lead times communicated at order confirmation.

•       Full prepayment, regardless of any general credit terms otherwise extended to Retailer.

 

Co-branded, private-label, and corporate gifting arrangements are evaluated case by case and require a separate written agreement.

11. Marketing Conduct & Brand Representation

Retailer agrees to represent A&O truthfully and consistently with the brand’s positioning. In particular, Retailer shall not:

•       Refer to itself as the “official,” “exclusive,” “authorized distributor,” or “flagship” retailer of A&O unless authorized in writing.

•       Make product claims (regulatory, food-safety, durability, or otherwise) beyond those in A&O’s official product copy.

•       Disparage A&O, other authorized retailers, or A&O’s products.

•       Engage in advertising or sales practices that are deceptive, misleading, or in violation of applicable law.

12. International Accounts

These terms apply to all U.S. wholesale accounts. International Wholesale is not available currently.

13. Confidentiality

Wholesale pricing, line sheets, terms, and any non-public information shared by A&O with Retailer are confidential and may not be disclosed to third parties or used for any purpose other than purchasing and reselling A&O products under this Agreement. This obligation survives termination.

14. Right to Refuse, Suspend, or Revoke Wholesale Access

A&O reserves the right, at its sole and absolute discretion, to approve, decline, suspend, or revoke any wholesale account at any time, including (without limitation) for: violations of this Agreement, MAP or channel non-compliance, brand misrepresentation, failure to meet minimums, late or non-payment, change in retailer ownership or store presentation, or any conduct A&O determines to be harmful to the brand or its retailer network.

15. Term & Termination

•       This Agreement remains in effect so long as Retailer maintains an active wholesale account with A&O.

•       Either party may terminate the wholesale relationship for convenience on thirty (30) days’ written notice.

•       A&O may terminate immediately for material breach (including, without limitation, channel violations, IP misuse, and repeated MAP violations).

•       Upon termination, Retailer shall (i) cease holding itself out as an A&O retailer, (ii) cease using A&O brand assets, and (iii) sell through any remaining inventory in compliance with this Agreement’s pricing and channel terms for a wind-down period not to exceed sixty (60) days.

16. Limitation of Liability & Indemnification

To the fullest extent permitted by law, A&O’s total liability under this Agreement is limited to the amount paid by Retailer for the specific product giving rise to the claim. A&O is not liable for indirect, incidental, special, or consequential damages.

Retailer agrees to indemnify and hold A&O harmless from any claims arising out of Retailer’s acts or omissions, including unauthorized product claims, sales outside authorized channels, or violations of applicable law.

17. Governing Law & Venue

This Agreement is governed by and construed under the laws of the State of Illinois, without regard to its conflict-of-laws principles. The parties consent to the exclusive jurisdiction and venue of the state and federal courts located in Cook County, Illinois for any dispute arising under or related to this Agreement.

18. Entire Agreement; Modification

This Agreement, together with any line sheet, custom-program quote, or written addendum signed by A&O, constitutes the entire agreement between the parties regarding wholesale and supersedes any prior understandings. A&O may modify this Agreement from time to time; the version posted at agedandore.com governs all orders placed after its effective date. Continued ordering after notice constitutes acceptance.

19. Acceptance

By submitting a wholesale order, Retailer acknowledges that it has read, understood, and agreed to be bound by this Agreement.

 

Aged & Ore Wholesale Team

Email: wholesale@agedandore.com

Web: agedandore.com