FAQ
Caring for your Duo Glasses:
While the Duo glass can be cleaned in the dishwasher - we do not recommend it for the longevity of the product. Being that they are hand made, the manufacturing consistency will vary from glass to glass -- something to appreciate!
As you can see in the image below, each hand blown glass has a 'plug' that maintains the air seal between the inner and outer glass. The more frequently these are blasted with the hot water cycle of the dishwasher, the likelihood of this hand inserted seal opening up increases.
Keep your glasses for a long time... hand wash them!
International Shipment:
Aged & Ore absorbs an average of 40% of all International Shipments to reduce the additional fees International customers may face. Please note our 2 International Shipment policies -- We appreciate your business.
*Shipping prices do not include Customs, Duty, Taxes, or any other importing fees for international orders.
*Cannot mark shipment as a gift or different declared value.
Wholesale and Customization:
Innovation and Collaboration are the 2 foundations of Aged & Ore. If you are interested in distributing our products or taking advantage of our innovative design capabilities please reach out to us via contact@agedandore.com. Cheers
Return Policy:
Aged & Ore products are designed to deliver exceptional quality and a premium experience. We back that up with our satisfaction guarantee and return policy. If within 30 days you would like a refund or exchange, simply email us at contact@agedandore.com to initiate the return or exchange. We can then send you a return shipping label that can be used to ship the product back to us and finish processing your request.
Press:
"If you're a true whiskey lover, you need this glass" - Food & Wine | January 2018
Duo Cocktail Glasses - Uncrate | January 2018
"The Duo glass might be the best whiskey glass around" - Cool Material | January 2018
"This is the only cocktail glass you will ever need" - Urban Daddy | January 2018